Academatrix Privacy Policy
Effective Date: 01 January 2025
Academatrix (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you access and use our website, platform, and services (collectively, the “Services”). By using the Services, you consent to the practices described in this policy.
1. Information We Collect We collect information to provide and improve the Services. This may include:
a. Information You Provide Directly:
- Account information: When you create an account, we may collect your name, email address, phone number, and other details.
- Payment information: To process payments, we may collect billing information, including credit card details (processed through third-party providers).
- Course content: If you create courses, we collect the materials and information you upload.
b. Information We Collect Automatically:
- Usage data: Information about your interactions with the platform, such as pages viewed, time spent on the site, and features accessed.
- Device data: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Cookies: Data collected through cookies and similar tracking technologies. (See Section 6 for details.)
c. Information from Third Parties:
- Third-party integrations: Information from services you link to your Academatrix account, such as social media or payment providers.
2. How We Use Your Information We use the information we collect for purposes including:
- Providing and improving the Services.
- Personalizing your experience on the platform.
- Processing transactions and issuing payments.
- Communicating with you about updates, promotions, and support.
- Ensuring platform security and preventing fraud.
- Complying with legal obligations.
3. How We Share Your Information We may share your information with:
a. Service Providers: Third-party vendors who perform functions on our behalf, such as payment processors, hosting services, and analytics providers.
b. Other Users: If you create and sell courses, your profile and course information may be visible to other users.
c. Legal and Regulatory Authorities: We may disclose information to comply with legal obligations, enforce our Terms of Use, or protect the rights and safety of Academatrix, our users, or others.
d. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Choices You have certain rights and options regarding your personal information:
- Access and update: You can access and update your account information through your profile settings.
- Marketing preferences: You can opt out of promotional emails by following the unsubscribe instructions included in each email.
- Data deletion: You may request the deletion of your account and personal information by contacting us at support@academatrix.com. Note that some information may be retained for legal or legitimate business purposes.
5. Data Security We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no system is entirely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies Academatrix uses cookies and similar technologies to enhance your experience. These may include:
- Essential cookies: Necessary for platform functionality.
- Performance cookies: Used to analyze and improve platform performance.
- Targeting cookies: Used to deliver personalized ads.
You can manage cookie preferences through your browser settings.
7. International Users By using the Services, you consent to your information being transferred to and processed in South Africa and other countries where we operate. We will take steps to ensure your information is protected in accordance with this Privacy Policy and applicable laws.
8. Children’s Privacy The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be effective upon posting. Your continued use of the Services constitutes acceptance of the revised policy.
10. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Academatrix
28 Geary Street,
San Francisco, CA, 94109,
USA
support@academatrix.com
